Order Tracking

To track your order with Santa Post, please enter your order number and the email address used to complete the order.

Order Status Explained

Order Placed
Your order has been successfully placed on our system and is now awaiting processing.

Order Processing
Your order has been checked and is now ready for print/scheduling.

Order Flagged for Query
A potential error has been found on one of your orders so has been flagged for checking.
If you see this message, you should receive an email from us double checking details of this order.

Order Posted [DATE]
Your Santa Letter has been posted on the date listed.

Text Messages
If you have ordered a bonus text message with your order, this has been auto scheduled to be sent to the recipient mobile on Christmas Eve at approximately 6:30pm.